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Terms of Service
Terms of Service for SMS Marketing Effective Date: 1/1/25
Last Updated:1/1/25 Welcome to the SMS Marketing Program of ArcLevLending (“Company,” “we,” “our,” or “us”). By opting into and using our SMS marketing services, you agree to these Terms of Service (TOS). If you do not agree with these terms, please do not opt in or reply STOP to unsubscribe from our messages.
1. Program Description By opting into our SMS marketing program, you agree to receive text messages from , including: • Real estate property listings, promotions, and special offers. • Open house announcements and market updates.
• Follow-ups related to your real estate inquiries.
• Other relevant business communications.
Message frequency varies based on user engagement and preferences. Standard message and data rates may apply.
2. Opting In & Consent By providing your mobile number and opting into our SMS marketing:
• You confirm that you are 18 years or older or have legal permission from a parent/guardian.
• You grant us express written consent to send automated promotional and informational text messages.
• Consent is not a condition of any real estate purchase, lease, or service. You may opt in through:
• Website forms • In-person sign-ups • Texting a provided keyword • Other official sign-up methods
3. Opting Out & Unsubscribing You can unsubscribe at any time by replying:
• STOP – to cancel all SMS marketing messages.
• HELP – to receive support or assistance. Once you opt out, you will no longer receive marketing text messages, but you may still receive transactional messages regarding ongoing real estate services.
4. Fees & Charges • Our SMS marketing messages are free of charge, but your mobile carrier’s standard message and data rates may apply.
• You are responsible for any fees charged by your mobile provider.
5. User Responsibilities By participating in our SMS marketing, you agree to:
• Provide accurate and current information.
• Not use our messages for fraudulent or unlawful purposes.
• Be responsible for securing your own mobile device and privacy settings. You must not engage in:
• Forwarding spam or unauthorized messages.
• Tampering with our SMS systems or disrupting service. Any misuse of the service may result in termination of your access.
6. Data Privacy & Security Your personal information is handled according to our Privacy Policy.
We do not sell or share your data with third parties for marketing purposes. Your information may be shared with:
• Service providers that manage our SMS platform.
• Legal or regulatory authorities if required by law. We implement security measures to protect your data but cannot guarantee 100% security due to inherent risks in digital communications.
7. Service Availability & Modifications We aim to provide reliable SMS services but do not guarantee uninterrupted or error-free messaging.
We reserve the right to:
• Modify or discontinue the SMS marketing program at any time.
• Update these Terms of Service as necessary. Continued use of our SMS services after changes indicates acceptance of the updated terms.
8. Compliance with Laws & Regulations We comply with:
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• CTIA Messaging Principles & Best Practices We do not send SMS messages outside of 8:00 AM – 9:00 PM (local time) 9. Limitation of Liability We are not liable for:
• Message delays, failures, or disruptions beyond our control. • Unauthorized access or security breaches affecting your mobile device.
• Any fees charged by your mobile provider. To the maximum extent permitted by law, shall not be responsible for any indirect, incidental, or consequential damages related to SMS marketing services.
10. Contact Information For questions about these Terms of Service, contact us at: andy@arclevlending
By opting into our SMS marketing, you confirm that you have read, understood, and agreed to these Terms of Service.
Privacy Policy
Privacy Policy for SMS Marketing Effective Date: 1/1/2025
Last Updated: 1/1/25 ArcLevLending (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt into our SMS marketing program. By opting into our SMS marketing program, you consent to the practices described in this policy.
1. Information We Collect When you opt into our SMS marketing program, we may collect the following types of information:
• Personal Information: Name, phone number, email address, and any other information you provide voluntarily.
• Transaction Information: Information about properties you inquire about, appointments scheduled, or interactions with our real estate services.
• Technical Data: Device type, carrier information, and message delivery status (for compliance and troubleshooting).
2. How We Use Your Information We use your information to:
• Send promotional messages, property updates, open house notifications, and exclusive real estate offers via SMS.
• Respond to inquiries, schedule property walkthroughs, and provide customer service.
• Comply with legal and regulatory requirements. • Prevent fraud, ensure security, and improve our services. Message Frequency: Message frequency may vary based on your preferences, engagement level, or property interests.
3. Opting In & Consent By providing your phone number and explicitly opting in (e.g., via a web form, keyword text, or in-person request), you agree to receive recurring automated marketing text messages from ArcLev Lending
Consent is not a condition of purchase.
4. Opting Out & Your Rights You can opt out of receiving SMS messages at any time by: • Replying STOP to any SMS message you receive from us.
• Contacting us directly at andy@arclevlending.com
After opting out, you will no longer receive SMS marketing messages but may still receive transactional messages related to an active real estate transaction or inquiry.
5. Data Sharing & Third Parties We do not sell or share your personal information with third parties for their marketing purposes.
However, we may share your information with:
• Service providers: Such as SMS platforms, real estate tools, or CRM systems that help facilitate messaging. • Legal or regulatory authorities: If required by law, court orders, or to enforce our policies. All third-party service providers must comply with strict data security standards.
6. Data Security & Retention We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is retained only as long as necessary to fulfill the purpose of SMS marketing and comply with legal obligations.
7. Compliance with TCPA & CTIA Regulations We adhere to all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, by: • Obtaining express written consent before sending marketing messages. • Providing clear opt-out instructions.
• Maintaining records of consent for compliance purposes.
• Sending messages only between 8:00 AM – 9:00 PM (local time) per TCPA regulations.
8. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our SMS marketing practices, please contact us
Acknowledgment & Consent By opting into our SMS marketing program, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.